All your reviews. Every location. One inbox.
Relay Reviews pulls Google reviews from every location into a single dashboard. Reply from one place, draft responses with AI, and track ratings across your whole business.
Built for salons, clinics, restaurants & multi-location SMBs.
1 inbox
Every location & source
Multilingual
Reply in any language
AI drafts
Reply in one click
Weekly digest
Never miss a review
Everything you need to manage reviews at scale
Stop juggling logins and spreadsheets. Relay brings your whole review operation into one clean workflow.
Unified multi-location inbox
Every Google review across all your locations in one feed — filter by location, rating, or reply status.
AI-assisted reply drafts
Generate a professional or friendly reply in one click, tuned to the review and your business. Edit, then send.
Auto-reply with AI
Turn it on and AI replies to new positive reviews automatically — on your schedule and daily limit. Negative reviews are always left for a human.
Get more reviews with QR & links
Each location gets its own "leave a review" link and printable QR code. Put it on the counter, a receipt, or a WhatsApp message and turn happy customers into 5★ reviews.
Multilingual AI replies
Reply in your customers' language — Hindi, Tamil, Telugu, Kannada, Marathi and more — with natural, native phrasing. Set a default for auto-reply or pick per review.
AI Insights & sentiment
See what customers really think — sentiment breakdown, the topics they mention most, a plain-English Voice-of-Customer summary, and AI-suggested next steps.
Instant WhatsApp alerts
Get a WhatsApp message the moment a new review needs your attention — so you never miss an unhappy customer or a chance to say thanks.
Google review aggregation
Connect each location's Google Business Profile. New reviews sync automatically on a schedule.
Reply from one place
Post replies back to Google directly from the dashboard. Track what's replied and what still needs attention.
Roles & permissions
Invite location managers and scope them to specific locations. They only see and reply to reviews they're assigned to.
Business info management
Update hours, description, categories, and contact details across every location — or let AI draft polished business info for you in seconds.
Photos & media, with AI images
Upload your Google photos, or generate on-brand images from a text prompt — 20 free AI images every month, with affordable top-up packs when you need more.
Google Posts publishing
Create offers, updates, and event posts with AI assistance and publish them across all your locations from one place.
Weekly digest & widget
Owners get a weekly rollup of new reviews and unanswered negatives. Embed your best reviews on your own website.
Up and running in minutes
Three simple steps from scattered reviews to a single, organized inbox.
Connect your locations
Add each branch and link its Google Business Profile in a few clicks.
Reviews sync automatically
We pull in new reviews across every location on a schedule — no manual checking, no duplicates.
Reply and grow
Respond from one inbox with AI-assisted drafts, track ratings, and watch your reputation improve.
Simple per-location pricing
Every plan has the same features — you just add locations. It's ₹999/month per location, dropping to ₹749 once you reach 10+.
Standard
₹999 /month
Per location · 1–9 locations
- Unified Google review inbox
- AI-assisted reply drafts
- Multilingual AI replies (Hindi, Tamil & more)
- Auto-reply with AI
- AI Insights & sentiment analysis
- Get-reviews QR codes & links
- Instant WhatsApp alerts
- Business info management + AI
- 20 free AI images / month
- Photos, media & Google Posts
- Weekly digest email
- Roles & permissions for managers
- Embeddable review widget
Volume
₹749 /month
Per location · 10+ locations
- Unified Google review inbox
- AI-assisted reply drafts
- Multilingual AI replies (Hindi, Tamil & more)
- Auto-reply with AI
- AI Insights & sentiment analysis
- Get-reviews QR codes & links
- Instant WhatsApp alerts
- Business info management + AI
- 20 free AI images / month
- Photos, media & Google Posts
- Weekly digest email
- Roles & permissions for managers
- Embeddable review widget
Frequently asked questions
Which review sources does Relay Reviews support?+
Google Business Profile reviews, connected per location. More sources are on the roadmap.
Can I manage multiple locations from one account?+
Yes — Relay Reviews is built for multi-location businesses. See all locations in a rollup view or switch to any single location, and invite managers scoped to specific branches.
How does the AI reply feature work?+
For any review, click Generate reply. Relay drafts a response using the review text, your business name, and a professional or friendly tone. You can edit it before posting.
Can Relay reply to reviews automatically?+
Yes. Turn on Auto-Reply and AI responds to new reviews automatically, on your rules — which star ratings to reply to (4–5★ recommended), a reply delay so you can override, and a daily limit. Negative reviews are never auto-replied; they're always left for a human.
Does Relay show insights about my reviews?+
Yes. The AI Insights page breaks down customer sentiment, surfaces the topics people mention most (service, value, cleanliness, speed and more), writes a plain-English Voice-of-Customer summary, and suggests concrete next steps — so you know exactly what to improve.
Can I get more reviews with Relay?+
Yes. Every location gets its own "leave a review" link and a printable QR code. Share it on receipts, table tents, or a WhatsApp message — customers tap through straight to your Google review form, so you collect more 5★ reviews.
Can AI reply in Indian languages?+
Yes. Relay writes replies in the language you choose — English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Bengali, Punjabi and more — with natural, native phrasing. Set a default language for auto-reply, or pick one per review.
Will I be notified about new reviews?+
Yes. Turn on WhatsApp alerts and Relay messages you the moment a new review needs attention, so you can respond fast — plus owners still get the weekly digest email.
Can I manage my whole Google Business Profile from Relay?+
Yes. Beyond reviews, Relay lets you update business information (hours, description, categories), manage photos and media — including generating on-brand images from a text prompt with AI — and create Google Posts, all across your locations from one dashboard.
How many AI images are included?+
Every plan includes 20 free AI-generated images per month across all your locations. Need more? Buy an affordable top-up pack (from ₹50) — and manual photo uploads are always unlimited.
How much does it cost?+
Every plan includes the same features — unified inbox, AI reply drafts, weekly digests, and more. You pay ₹999/month per location, dropping to ₹749 per location at 10+ locations, and only for active locations.
Do I need technical skills to set it up?+
No. Connecting a location takes a few clicks through a secure sign-in. Replies, AI drafts, and the embeddable widget all work from the dashboard.
Ready to take control of your reviews?
Bring every location's reviews into one inbox and start replying faster today.